Managing Information and Knowledge in Tourism
‘Effective
knowledge management contributes in establishing competitive advantages over
competitors in the hospitality and tourism industry. Re-use of already proven
knowledge and readiness of knowledge to use are the major benefits of knowledge
management.’
Bouncken,R.B and Pyo,S
(2003)
Hi Kamilla
ReplyDeleteI've finally found your blog
I emailed some info to you which could be used here also take a look at the Amadeus case study from today too
That's a brilliant quote you found Kamila, very true!
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