Wednesday 27 February 2013

Introduction


Managing Information and Knowledge in Tourism


‘Effective knowledge management contributes in establishing competitive advantages over competitors in the hospitality and tourism industry. Re-use of already proven knowledge and readiness of knowledge to use are the major benefits of knowledge management.’

Bouncken,R.B and Pyo,S (2003)



2 comments:

  1. Hi Kamilla
    I've finally found your blog
    I emailed some info to you which could be used here also take a look at the Amadeus case study from today too

    ReplyDelete
  2. That's a brilliant quote you found Kamila, very true!

    ReplyDelete